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Services Learning

Training and curriculum development

The best training in most businesses walks out the door every night, in the heads of the people who know how the work really gets done. I turn that know-how into programs, courses, and materials that new hires and new leaders can actually use on the job, and I build certificate programs for career colleges the same way.

Building a program in four steps: Capture what your experts know, Design the outcomes and course map, Build the materials and assessments, and Deliver in the classroom and on the job. CaptureKnow-how DesignOutcomes BuildMaterials DeliverOn the job Yourprogram
Start from the work, end with people who can do it.

Who it's for

For businesses and the schools that train for them

Businesses onboarding people

New hires who learn the job from whoever has time. A program that teaches it the same way, every time.

New and growing leaders

People promoted for being good at the work, who now need to lead the people doing it.

Career colleges

Certificate and diploma programs designed to meet regulator requirements and what employers need on day one.

Industry partners

Employers who want a training pipeline for their trade, built with a college and validated by the people who hire the graduates.

What I build

From one workshop to a full program

Every piece is built to be taught by someone other than me, and used by someone who has a job to do.

Design

Programs and courses

  • Program architecture: courses, sequence, prerequisites, and hours
  • Course outlines with descriptions, learning outcomes, and assessment plans
  • Submission packages ready for a college to file with the regulator

Materials

Instructional materials

  • Course manuals and facilitator guides
  • Student materials and lesson plans
  • Workbooks, job aids, and templates people keep using after the course

Assessment

Proof that it worked

  • Formative and summative assessments with rubrics
  • Learning outcomes pitched at the right level for the credential
  • Practicum frameworks: competency logbooks, hours tracking, and employer evaluations

Delivery

Workshops and classes

  • Workshop and classroom delivery for businesses and schools
  • Short evening courses and multi-day programs
  • Facilitator scripts so your own people can deliver it next time

How it runs

Built from the work, not a textbook

  1. Capture

    Interviews with your best people and a look at the work itself, so the program teaches how the job is really done.

  2. Design

    Learning outcomes, the course map, and the hours, agreed before anything is built, so the scope stays fixed.

  3. Build

    Materials built module by module and delivered ahead of each teaching date, with two rounds of revisions built in.

  4. Review

    Subject matter experts check content, scope, and workplace relevance before it reaches a single learner.

What it looks like

A pharmacy assistant certificate, from blank page to review

For an Edmonton health care college, I developed a pharmacy assistant certificate program: eight courses running from pharmacy regulation and ethics, through calculations, prescription processing, and retail and hospital practice, to a practicum and capstone.

Before it reached students, practicing Alberta pharmacy professionals reviewed it against four questions: is the content accurate, is the scope right for an entry-level assistant, will graduates be ready for what employers need on day one, and are the learning outcomes pitched at the right level.

Common questions

Before you start

Can you build training for our own team, not just a college?

Yes. Most business training starts with your best people and the way they actually do the work. I turn that into something new hires and new leaders can use, and your own people can teach.

Do you handle the regulator submission?

I build the curriculum and the submission package: course outlines, outcomes, hours, and the program map. The college files it and owns the regulator relationship, and I turn around the regulator's questions on curriculum content.

How do you keep the scope from growing?

The course list, outcomes, and hours are locked together before the build begins. Adding something means trading it for something else, not quietly growing the project.

Who owns the materials?

We agree that up front. For college programs, the college is licensed to deliver what we build. For business training, it is built for your team to keep using.

Can you deliver it too?

Yes. I deliver workshops and classes for businesses and schools, and I write facilitator guides so your own people can run it after me.

Contact

Turn what your best people know into training

Start with a 30-minute discovery call. Tell me who needs to learn what, and I'll tell you honestly what it would take to build.

Pick a time that works